Privacy Policy

Account information. When you create an account, we collect your email address and a password stored in hashed, irreversible form. You may optionally provide your business name and business type.

Uploaded file data. You upload business transaction and operational data in CSV format for analysis. We store this data in encrypted form on our servers for as long as your account is active.

Usage data. Our servers log standard technical information including IP addresses, browser type, pages visited, and request timestamps. We use this for security monitoring and to understand how the product is being used.

Payment data. Payments are processed by Stripe. We do not see or store your full card number. Stripe provides us with a tokenized payment reference and the last four digits of your card for display in your billing history.

Contact and lead information. If you fill out a form on our site, including our interactive demo, we collect the details you provide, such as your name, email address, phone number, and business type, to follow up with you about the service.

We use the information you give us to provide and improve the Voltiq service.

• ▶Your uploaded data is processed to calculate business metrics and generate insights.
• ▶Your email address is used to send account confirmations, billing receipts, and service notifications.
• ▶If you opt in, we send product updates and tips. You can unsubscribe at any time using the link in any email we send.
• ▶Anonymized, aggregated usage patterns help us improve the product. No individual business data is included in this aggregation.

We do not sell your personal data. We do not share it with advertisers. We do not use it to train AI models.

Voltiq uses Anthropic's Claude AI to generate written insights from your business metrics. This is the only use of AI within our platform.

Here is exactly what happens. When you request an analysis, our servers calculate your metrics from the data you uploaded. We then send only the computed summary numbers to Anthropic's API. For example: "Total Revenue: $48,200" or "Labor Cost: 34%." We never send raw transaction records, customer names, addresses, or any personally identifiable information to Anthropic.

You can review Anthropic's own data handling practices at anthropic.com/privacy.

Supabase. Our database and authentication infrastructure is hosted on Supabase. Your data is stored in the US-East region with AES-256 encryption at rest and TLS 1.3 encryption in transit. Supabase maintains SOC 2 Type II compliance.

Vercel. Our application is hosted on Vercel. No business data is stored in Vercel's infrastructure; only standard web request logs pass through their systems.

Stripe. All payments are processed by Stripe. We never see your full card details. Stripe is PCI DSS Level 1 certified, the highest level of certification available in the payments industry.

Resend. We use Resend to deliver transactional and marketing emails. Your email address is shared with Resend solely for this purpose.

Anthropic. As described above, Anthropic receives only computed metric summaries and discards them after each request. Anthropic does not retain your data.

Your uploaded CSV data and generated insights are retained for as long as your account remains active.

When you cancel your subscription, your data stays accessible for 30 days so you can export anything you need. After that period, your uploaded files and all analysis results are permanently deleted from our systems.

Account information, including your email address and billing history, is retained for 7 years as required by applicable financial recordkeeping regulations.

You can request immediate deletion of your data at any time by contacting us at support@tryvoltiq.com. We will confirm deletion within 30 days.

Regardless of where you live, you have the right to:

• ▶Access the personal data we hold about you.
• ▶Correct inaccurate information in your account settings.
• ▶Delete your personal data. We will process deletion requests within 30 days.
• ▶Export your insights and analysis results from your dashboard at any time.
• ▶Withdraw consent for marketing communications at any time by using the unsubscribe link in any email we send.

To make any of these requests, email us at support@tryvoltiq.com. We aim to respond within 5 business days and will complete all requests within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act.

Right to know. You have the right to know what personal information we collect, how we use it, and whether we share it. This policy covers all of that.

Right to delete. You can request deletion of your personal information by emailing support@tryvoltiq.com. We will act on the request within 45 days.

Right to opt out of sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. No opt-out action is required.

Right to limit use of sensitive personal information. We do not use sensitive personal information beyond what is necessary to provide the service you signed up for.

Right to correct. You may update your account information at any time from your account settings, or contact us to make corrections to data we hold.

We will not discriminate against you in any way for exercising any of these rights.

If you provide your phone number and give us express written consent to contact you by text message, we may send you service notifications, product updates, or promotional messages via SMS.

Message frequency varies. Standard message and data rates may apply depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any text message from us. For help, reply HELP or contact us at support@tryvoltiq.com.

We will never send SMS messages to any number without prior express written consent. Consent to receive SMS is not a condition of purchasing or using any Voltiq service.

Voltiq uses only the cookies necessary to keep you logged in to your account. We do not use advertising cookies, tracking pixels, or third-party behavioral analytics cookies within the platform.

Our public website (tryvoltiq.com) may set a standard analytics session cookie to help us understand which pages are visited. No personally identifiable information is captured through this cookie.

You can disable cookies in your browser settings at any time. Doing so will prevent you from staying logged in to your Voltiq account.

All data transmitted between your browser and our servers is encrypted using TLS 1.3. All data stored on our servers, including your uploaded files and analysis results, is encrypted at rest using AES-256 encryption.

Access to your data within our database is governed by row-level security policies. No other Voltiq user can access your business data.

Our infrastructure is hosted on Supabase and Vercel, which maintain SOC 2 Type II compliance. We conduct regular security reviews and update our practices as new threats emerge.

No method of transmission or storage over the internet is completely secure. If you have reason to believe your account has been compromised, contact us immediately at support@tryvoltiq.com.

Voltiq is designed for business owners and professionals aged 18 and older. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child under 13 has created an account with us, contact us immediately at support@tryvoltiq.com and we will delete the account and all associated data.

We will notify you by email at least 14 days before any material changes to this policy take effect. Minor clarifications may be made without prior notice.

The "Last updated" date at the top of this page always reflects the most recent revision. Continued use of Voltiq after a change takes effect constitutes your acceptance of the updated policy.

Questions about this policy or how we handle your data? Reach our privacy team directly. We aim to respond within 5 business days.